Oracle Applications 1Z0-465

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Oracle 1Z0-465 考試大綱主題:

最新的 Oracle Applications 1Z0-465 免費考試真題：

問題 #1

Referring to custom fields in the system, identify the column identifier that indicates it is a custom field.

A. $C
B. C$
C. CO$
D. CF$
E. RN$

問題 #2

A customer wants to change the following text on the receipt and ask submit page:
"Thanks for submitting your question. Use this reference number for the follow up: #120728000001
A member of your support team will get back to you soon.
If you need to update your question and you already have an account, log in, click the Your Account tab, and select the question to open and update it."
Which two actions will allow you to identify the correct message base item if you do not know which message base you need to edit?

A. Look for the message in the receipt email body.
B. Run a message base report and search for the text string you want to change.
C. Identify the customer portal page that includes the text you want to change and identify the message base from within the code.
D. Submit an incident to customer care.

問題 #3

View the exhibits.


Your manager asks you to create a report that shows every Staff Account and how many open incidents have been assigned to them. Which report definition meets this criteria?

A. Exhibit C
B. Exhibit D
C. Exhibit E
D. Exhibit B
E. Exhibit A

問題 #4

Your customer has asked that all incidents be "scanned" for words that may revolve around product defects and injures so that they can alert their risk management team of any possible product issues or liability. The customer accepts that 100% accuracy is not available, and accepts that they will be false positives and a margin for error.
They have provided you he following words to be "scanned":
-Mouth -Jaw -Cheek -Jowl -Chin
-Oral
-Palate
The customer requires the following:
-Match whole words only
-All valid words must be preceded with a space.
-All valid words must be spelled correctly.
-All words must be directly followed by a meta character in this list:
-, {comma}
-. {period}
-' {single quote}
-" {double quote}
-; {semi colon}
-: {colon}
-{space}
-! {exclamation point}
-? {question mark}
-& {ampersand}
You decide to use a regular expression to search for these words in all incoming emails.
^mouth [ , | . | ' | " | ; | : | | ! | ? | & ] | \ jaw [| , | . | ' | " | : | ! | &] | \ cheek [ , | ' | ; | : | | ! | ? | &] | \
jowl [ , | . | ' | ; | | !| ? | &] | \ chin$ [ , | . | ' | " | ; | | ! | ? | & ] | \ oral [ , | . | ' | " | : | | ? | & ] | \ pallate [
, | . | ' | " | : | | ! | ? | &] | \
Identify the three words that will be correctly matched to this regular expression.

A. Jowl
B. Cheek
C. Chin
D. Palate
E. Oral
F. Mouth
G. Jaw

問題 #5

Your customer wants to put the information in the "answer" section of their knowledgebase article as more important than the information in the "subject" section.
What two system configuration settings can be modified to increase the value of the phrases in the "answer" versus the "subject" during a search from either customer portal of the agent desktop?

A. SRCH_DESC_WEIGHT
B. SRCH_BODY_WEIGHT
C. SRCH_KEY_WEIGHT
D. SRCH_SUBJECT_WEIGHT
E. SRCH_ATTACH_WEIGHT
F. SRCH_CAT_WEIGHT
G. SRCH_PROD_WEIGHT

問題與答案：