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ISO/IEC 20000 Lead Implementer ISOIEC20000LI

ISOIEC20000LI

考試編碼: ISOIEC20000LI

考試名稱: Beingcert ISO/IEC 20000 Lead Implementer Exam

檢查更新時間: 2026-06-07

問題數量: 123 題

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最新的 ISO/IEC 20000 Lead Implementer ISOIEC20000LI 免費考試真題:

1. Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS project manager analyzed the list and selected the activities that would allow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department The approved action plan was implemented and all actions described in the plan were documented.
Based on this scenario, answer the following question:
OpenTech has decided to establish a new version of its access control policy. What should the company do when such changes occur?

A) Include the changes in the scope
B) Identify the change factors to be monitored
C) Update the information security objectives


2. Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS project manager analyzed the list and selected the activities that would allow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department The approved action plan was implemented and all actions described in the plan were documented.
Based on scenario 9. did the ISMS project manager complete the corrective action process appropriately?

A) No, the corrective action process should also include the review of the implementation of the selected actions
B) No, the corrective action did not address the root cause of the nonconformity
C) Yes, the corrective action process should include the identification of the nonconformity, situation analysis, and implementation of corrective actions


3. Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?

A) Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
B) Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity
C) React to the nonconformity, take action to control and correct it. and deal with its consequences


4. An organization documented each security control that it Implemented by describing their functions in detail.
Is this compliant with ISO/IEC 27001?

A) No, the standard requires to document only the operation of processes and controls, so no description of each security control is needed
B) Yes, but documenting each security control and not the process in general will make it difficult to review the documented information
C) No, because the documented information should have a strict format, including the date, version number and author identification


5. Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information.
Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out- of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
Based on scenario 2, Beauty should have implemented (1)_____________________________ to detect (2)
_________________________.

A) (1) An intrusion detection system, (2) intrusions on networks
B) (1) Network intrusions, (2) technical vulnerabilities
C) (1) An access control software, (2) patches


問題與答案:

問題 #1
答案: C
問題 #2
答案: A
問題 #3
答案: B
問題 #4
答案: B
問題 #5
答案: A

ISOIEC20000LI 相關考試
ISOIEC20000LI - Beingcert ISO/IEC 20000 Lead Implementer Exam
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ISO/IEC 20000 Lead Implementer
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